Quality Management

Year: 2014

  • "The Structure and Measures of Service Quality Perceptions for Multiple-Encounter Services: A Study of Hospitals in Bangladesh" , Professor Syed Saad Andaleeb, Ph.D. Lead/Principal Author: Dr. Saad Andaleeb Co-author: Ali Kara Name of Publisher: International Journal of Healthcare Management Year: 2014
    Field of Research: Quality Management
    Department: BRAC Business School
    Type: Article Published in Refereed Journals
  • "The Structure of Service Quality Perceptions for Multiple-Encounter Services" , Professor Syed Saad Andaleeb, Ph.D. Lead/Principal Author: Dr. Saad Andaleeb Co-author: Ali Kara Name of Publisher: Quality Management in Health Care Volume and Issue: 22 (4) Year: 2014
    Field of Research: Quality Management
    Department: BRAC Business School
    Type: Article Published in Refereed Journals

Year: 2009

  • "A Comparison of Health Service Quality in Public, Private, and Foreign Hospitals: Perceptions of Bangladeshi Patients" , Professor Syed Saad Andaleeb, Ph.D. Lead/Principal Author: Dr. Saad Andaleeb Co-author: N/A Name of Publisher: Journal of Bangladesh Studies Volume and Issue: 11 (2) Year: 2009
    Field of Research: Quality Management
    Department: BRAC Business School
    Type: Article Published in Refereed Journals